Assistant Manager – Human Resources

About the role

Amari Vientiane is seeking a confident and proactive Assistant Manager – Human Resources to support daily HR operations in its hotel. Working closely with the Director of Human Resources, the role focuses on payroll, compensation, benefits, employee relations and HR administration.

Key responsibilities

• Coordinate the monthly payroll process, ensuring accuracy, confidentiality and timely completion.
• Administer compensation and benefits, including salary, allowances, overtime, leave and other entitlements.
• Maintain up‑to‑date employee records, contracts, personnel files and HR databases.
• Prepare HR letters, certificates, reports, forms and other documentation as required.
• Provide guidance to employees and department heads on HR policies, procedures and employment matters.
• Assist in handling employee relations cases, grievances, disciplinary actions and performance issues.
• Support recruitment, onboarding, probation reviews, transfers, promotions and other HR processes.
• Contribute to employee engagement initiatives, training activities and hotel‑wide HR projects.

Required profile

• Lao national, based in or willing to relocate to Vientiane.
• Bachelor’s degree in Human Resources, Business Administration, Management or a related field.
• Minimum five years of HR experience, preferably in the hotel or hospitality industry.
• Hands‑on experience in payroll, compensation & benefits and HR administration.
• Proven ability to manage employee relations, grievances and disciplinary matters.
• Strong interpersonal, communication and problem‑solving skills.
• High level of integrity, confidentiality and professionalism.

Required skills

• Microsoft Excel
• Microsoft Word
• Business Plus HR/Payroll system