Sales & Marketing Manager - Hospitality

About the role

Sanctuary Hotels & Resorts is looking for a proactive, results-driven Sales & Marketing Manager to strengthen its commercial development and sales performance across its properties in Laos. Based in Luang Prabang, the role focuses primarily on Sanctuary Nam Ngum Beach Resort while supporting sales coordination across the group. It is a hands-on, B2B-focused position requiring regular travel to meet partners.

Key responsibilities

• B2B sales development: identify and secure new partners such as travel agencies, tour operators, DMCs, corporate clients and event organisers, and build strong relationships with existing and prospective accounts.
• Develop commercial opportunities for the resort, especially in Vientiane, Vang Vieng and surrounding markets, and pursue corporate, leisure, MICE and regional markets.
• Follow up and convert leads, enquiries and proposals, set sales objectives and KPIs, and keep an active sales pipeline.
• Work with property management and reservations teams to turn opportunities into bookings.
• Coordinate B2B sales across the group, collaborate with internal sales teams and external market representatives, and help shape OTA strategy and group sales tools.
• Work with the Marketing & Communication Director to align sales priorities with marketing initiatives and give commercial feedback on campaigns.

Required profile

• Previous experience in hospitality sales, business development or a similar commercial role, ideally in the hotel or tourism industry.
• Experience developing new accounts, managing sales pipelines and converting business opportunities.
• Familiarity with the Laos tourism market and regional travel trade is an advantage; knowledge of OTA distribution is an asset.
• Good command of written and spoken English.
• Proactive, organised, able to work independently and willing to travel frequently and spend time in the field.

Required skills

• Understanding of B2B distribution, travel/DMC partnerships and corporate sales.
• Strong negotiation and relationship-building skills.

What we offer

• Competitive salary based on experience and qualifications.
• Performance-based sales bonuses linked to agreed commercial targets.
• Visa and work permit provided for eligible international candidates.
• Professional growth within an established hospitality group in Laos.

To apply, send your CV and a short introduction by email to the employer, mentioning the Sales & Marketing Manager position in the subject line.