Executive Assistant to Country Head

About the role

ANZ Banking Group Limited is seeking an Executive Assistant to support the Country Head in Vientiane. The role combines high‑level administrative support with stakeholder coordination across internal and external customers, contributing to the bank’s operations in Laos.

Key responsibilities

• Provide comprehensive administrative assistance to the Country Head, including diary management, email handling, filing, and invoice processing.
• Coordinate travel, accommodation, catering and venue arrangements for the Country Head’s trips, conferences and events.
• Organise and schedule meetings, prepare agendas, take minutes and distribute presentations.
• Manage customer feedback and complaints, liaising with relevant teams to ensure timely resolution.
• Act as a primary contact point for ANZ Laos customers and support marketing and community‑affair activities.
• Support organisational change initiatives by preparing change communications, assessing readiness and assisting with training where required.

Required profile

• Proven experience in executive or senior‑level administrative support, preferably in a banking or financial services environment.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication, able to interact professionally with internal and external stakeholders.
• High level of discretion and confidentiality handling sensitive information.

Required skills

What we offer

• Opportunity to work within a leading regional bank and develop expertise in institutional banking.
• Exposure to cross‑border trade and capital markets activities.
• Professional development and training in change management and stakeholder engagement.