Junior Digital Systems & Communications Officer

About the role

ESL, an environmental and social consulting firm founded in 2000 with over 25 years of experience, is looking for a Junior Digital Systems & Communications Officer in Vientiane. The role strengthens IT systems, digital tools, corporate communications and proposal development, working closely with operations and technical teams on digital data collection, information management and consulting projects.

Key responsibilities

• Provide day-to-day IT support (computers, software, email, shared drives, basic troubleshooting) and help manage digital files, cloud storage, user access and data backups.
• Assist in improving internal digital workflows, document management and office productivity tools.
• Maintain and update the website, social media and digital content, prepare graphics, project highlights, announcements and presentations, and coordinate project content with technical teams.
• Help build and manage digital survey forms with KoboToolbox or similar, support survey deployment, data exports, basic data processing and quality checks, and assist with spreadsheets, databases and dashboards.
• Support the preparation of technical and financial proposals, expressions of interest, tender submissions, company profiles and staff CVs, and track opportunities with the Proposal & Business Development team.
• Provide digital, documentation and administrative support to the Operations Division and technical project teams, and help with workshops, meetings and field activities.

Required profile

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Digital Technology or a related field; recent graduates are encouraged to apply.
• Good written and verbal communication in Lao and English.
• Strong organisational skills, attention to detail, initiative and willingness to learn.

Required skills

• Good knowledge of Microsoft Office, especially Word, Excel and PowerPoint.
• IT troubleshooting skills and familiarity with digital platforms, cloud storage and website management.
• Familiarity with graphic design, social media management or digital content creation.

To apply, send a cover letter and CV by 06 November 2026, quoting the application title with your name.