People & Culture Manager - Pre-Opening

About the role

Radisson RED Vientiane is preparing to open and is looking for an experienced People & Culture Manager to join its pre-opening leadership team. Reporting to the General Manager and working closely with the hotel leadership and La Vie Hotels & Resorts, you will build the team, set up the People & Culture foundations and shape the employee experience from day one. After opening, you will lead the full People & Culture function.

Key responsibilities

• Develop the pre-opening People & Culture strategy and workforce plan, and build the organisational structure and recruitment timeline with the General Manager and department leaders.
• Lead high-volume recruitment across hotel departments and manage employment contracts, onboarding and pre-employment requirements.
• Establish HR policies, procedures, employee documentation and personnel records, ensuring compliance with Lao labour laws.
• Develop compensation and benefits structures and coordinate orientation, induction and training programs.
• Set up performance management and employee development processes, and monitor recruitment progress, staffing costs and pre-opening milestones.
• Work with department leaders so their teams are trained and ready for opening, and help create the desired workplace culture.
• After opening, lead recruitment, employee relations, engagement, learning and development, performance, payroll coordination, compensation and benefits, compliance and HR administration, and act as a trusted partner to the General Manager on people matters.

Required profile

• Previous experience in a People & Culture / HR leadership role, ideally in hotels or hospitality.
• Strong knowledge of Lao labour legislation and employment practices.
• Experience with recruitment, employee relations, performance management and learning & development.
• Ability to manage many priorities and deadlines in a fast-paced pre-opening environment.
• Strong communication and relationship-building skills, with confidence working with senior leaders.
• A practical, hands-on approach and a passion for building teams and workplace cultures.
• Strong Lao and English communication skills; previous hotel pre-opening experience is highly regarded.