Technician – Technical Services (Heavy Diesel & Generators)

About the role

As a Technician in Technical Services, you will ensure the reliability and performance of heavy diesel vehicles, generators and related equipment for DKSH’s clients in Laos. Your technical expertise will directly support customer satisfaction and the delivery of high‑quality engineering solutions across the markets we serve.

Key responsibilities

• Deliver reliable repairs and maintenance of generators, heavy diesel vehicles and equipment, minimizing downtime.
• Diagnose and troubleshoot diesel engine issues, applying reconditioning and engine‑rebuilding expertise.
• Provide timely technical service to customers, strengthening client trust.
• Support a diverse portfolio of engine brands, including Cummins, applying diagnostic expertise across multiple platforms.
• Maintain compliance with Health, Safety and Environmental policies and document all service activities accurately.

Required profile

• Certificate in mechanics and/or electrical engineering from a technical school or equivalent.
• 2–3 years post‑apprenticeship experience as a mechanic with heavy diesel products.
• Qualified as a Heavy Vehicle Mechanic (light vehicle qualification also considered).
• Strong knowledge of electrical engineering principles for heavy equipment and IoT technology.

Required skills

• Diesel engine diagnostics and troubleshooting.
• Engine reconditioning and rebuilding.
• Maintenance of heavy diesel vehicles and generators.
• Familiarity with Cummins engines.
• Electrical systems knowledge for heavy equipment.
• Information technology proficiency for diagnostic tools.