People Business Partner - Assistant Manager

About the role

Lao Tobacco Limited is looking for a People Business Partner (Assistant Manager) who acts as a trusted partner to people leaders across all functions, with a strong focus on the Global Supply Chain team. The role facilitates and coordinates the People Agenda, HR policies and processes, drives health and safety and well-being initiatives, supports capability building and learning and development, and turns business needs into practical HR solutions.

Key responsibilities

• Partner with people leaders to understand priorities and give practical HR advice and solutions.
• Support workforce planning, talent management, succession planning and organizational development, and drive performance management, talent reviews and development actions.
• Guide people managers on employee relations, feedback, conflict resolution and decision-making.
• Ensure compliance with internal policies and local labour regulations, support audits and policy documentation, and administer performance review cycles.
• Coordinate core HR processes on time and to standard, including recruitment, onboarding, probation, contract management, performance cycles and offboarding.
• Coordinate movements, data changes, payroll inputs and benefits changes accurately.
• Drive employee engagement activities, surveys and follow-up actions, and lead sessions on the Code of Conduct, anti-harassment and data privacy policies.
• Lead health and safety and wellbeing initiatives, including incident logging, policy rollouts and awareness campaigns.
• Identify HR process improvements and implement system or workflow enhancements.
• Develop and implement cluster or group initiatives in areas such as learning, performance, wellbeing, diversity, change or recruitment, and take ownership of the L&D agenda.
• Ensure accurate HR data management, timely reporting and on-time submission of monthly, quarterly and yearly reports.
• Deliver the induction and Code of Conduct for new and existing employees, and support handling of underperformers, including performance improvement plans.
• Work with ITG Group and training providers to find relevant courses, and communicate updated HR policies across the entity.

Required profile

• Degree in HR or a related field, or similar professional HR qualifications.
• Minimum 3-4 years of HR experience, preferably in manufacturing or FMCG.
• Fluent written and spoken Lao and English.
• Strong knowledge of HR operations, labour law and health and safety practices.
• Experience designing and delivering training programs and interventions aligned with ITG support tools and Lao cultural norms.

Required skills

• High-level Microsoft Office: PowerPoint, Word, Excel and Outlook.
• Working knowledge of compensation, performance management, employee and union relations, diversity, employment legislation and engagement.
• Excellent communication, problem-solving, stakeholder management and influencing skills.