General Manager – Laos

About the role

foodpanda, the leading food and grocery delivery platform in Asia, is seeking a dynamic General Manager to lead its operations in Laos. You will own the full P&L, shape the country’s growth strategy and represent the brand with external partners and regulators.

Key responsibilities

• Own the full P&L and lead all business operations across Laos.
• Define and execute the country growth strategy with a strong focus on profitability, efficiency, and scalability.
• Build, lead, and inspire a cross‑functional leadership team to deliver strong business outcomes.
• Ensure operational excellence across commercial, logistics, marketing, and customer experience functions.
• Strengthen the vendor, customer, and rider ecosystem to drive loyalty and sustainable growth.
• Act as the brand’s key representative in Laos, managing external relationships and regulatory affairs.

Required profile

• Bachelor’s degree in Business, Economics, Engineering or related field; MBA preferred.
• 10+ years of leadership experience with P&L ownership and strategic project execution.
• International exposure and background in fast‑paced, entrepreneurial, technology‑driven environments.
• Proven success scaling organisations of 100+ staff across diverse functions.
• Strong business acumen, decision‑making capability and customer‑focused mindset.
• Exceptional interpersonal and communication skills; ability to influence senior leaders.
• Resilient, adaptable and comfortable with ambiguity and rapid change.
• Fluent in English and Lao.